FILE CLAIMS/EMERGENCY CONTACTS

Help for Insurance Claims

We know accidents and catastrophes are traumatic enough. That is why we take great care in making the claims process as simple and hassle-free as possible. We know that the manner in which we handle your insurance claim is the most important part of our relationship with you. We pledge to assist you, in any way we can, through each step of the claims process. 
 
To report a claim during business hours, please call us as soon as possible. We will direct you concerning the next steps in the claims process. Should you need to begin the claims process outside of normal business hours, please contact your insurance carrier directly and then contact us as soon as possible. You can find claim and contact information for the insurance carriers we represent below.

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INSURANCE COMPANY CLAIM NUMBERS

Allstate
1-800-255-7828
Visit Allstate

AMC
1-800-222-1418
Visit AMC

American Modern
1-800-272-6588
Visit American Modern

ASI
1-866-274-5677
Visit ASI

Berkshire Hathaway
1-800-356-5750
Visit Berkshire Hathaway

Cameron
1-800-776-1176
Visit Cameron

Columbia
1-888-992-5246
Visit Columbia

EMC
1-888-362-2255
Visit EMC

Encompass
1-800-588-7400
Visit Encompass

Farmers Union
1-866-638-5677
Visit Farmers Union

First Comp
1-888-500-3344
Visit First Comp

Foremost
1-800-527-3907
Visit Foremost

Guard
1-866-639-2567
Visit Guard

Hagerty
1-877-922-9701
Visit Hagerty

Hartford
1-800-243-5860
Visit Hartford

JC Taylor
1-800-272-6764
Visit JC Taylor

Safeco
1-800-332-3226
Visit Safeco

United Fire
1-800-343-9131
Visit United Fire

Kemper
1-866-536-7376
Visit Kemper

State Auto
1-877-722-5246
Visit State Auto

Markel
1-800-362-7535
Visit Markel

Travelers
1-800-252-4633
Visit Travelers

United Home
1-870-236-2208
Visit United Home

MetLife
1-800-638-5000
Visit Met Life

Travelers - Bus. Ins.
1-800-238-6225
Visit Travelers - Bus. Ins.

Progressive
1-800-274-4499
Visit Progressive

Union Standard
1-800-444-0049
Visit Union Standard

Should you be faced with an unfortunate accident, we hope you will find the following information helpful.

 

AUTOMOBILE & RECREATIONAL VEHICLE CLAIM

 

ACCIDENT

  • Stop your vehicle and move it to a safe place.

  • Determine if you or any passengers are injured. Call for medical assistance if needed. If two or more vehicles are involved, do not leave the scene.

  • Should the accident involve more than one vehicle or property damage has occurred, call the police.

  • Cooperate with authorities and answer all of their questions.

  • Record addresses, telephone numbers, type and ownership of vehicles/property, insurance information and a description of damages from the other parties. Take photos if you are able.

  • Get the names, addresses and telephone numbers of any witnesses.

  • NEVER admit fault to anyone.

  • If your vehicle must be towed, ask that it be taken to a repair shop of your choice.

  • Call our office to report the accident as soon as possible. We will verify your coverage/deductible and then advise you to obtain estimates for repairs.

WINDSHEILD

  • Report the damage to our office, and we will verify your coverage/deductible before advising you on how to have the windshield repaired.

PROPERTY CLAIM (FIRE, FLOOD, THEFT, ETC.)

  • Call the appropriate authorities should the loss involves theft or vandalism, or if someone has been injured.

  • Protect your damaged property by making reasonable repairs that can be completed safely to ensure no further damage can occur. For example, secure a tarp on the roof for leaks, cover shattered windows, etc.

  • Keep a record of repair costs and retain receipts for these immediate and necessary expenditures.

  • Call our office to report the claim as soon as possible. We will verify your coverage/deductible and give you advice for obtaining estimates for repairs.

  • Make a list of all items that were damaged or destroyed, including descriptions of the items, original costs and approximate ages of all items. (Boone-Ritter Insurance recommends recording your inventory with a video camera and keeping receipts or credit card statements for any major purchase, such as appliances, farm equipment, etc.)